Last Updated: September 2026

Basant Shopping respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect, why we collect it, how it may be used and the choices available to customers.

1. Information We May Collect

When you browse our website, contact us or place an order, we may collect information such as:

• Name

• Email address

• Phone number

• Billing information

• Delivery address

• Order history

• Product preferences

• Customer-support communications

• Device and browser information

• Approximate geographic information

• Website interaction and analytics information

Payment-card information may be processed directly by third-party payment providers rather than stored by Basant Shopping, depending on the payment method used.

2. Why We Use Information

Information may be used to:

• Process orders;

• Verify orders;

• Deliver products;

• Provide customer support;

• Process eligible returns and refunds;

• Prevent fraud;

• Maintain website security;

• Improve products and website performance;

• Measure marketing performance;

• Send marketing communications where permitted; and

• Meet legal or regulatory obligations.

3. Cash on Delivery Verification

Where Cash on Delivery is offered, Basant Shopping may use customer information such as name, telephone number, address and order history to:

• Confirm the order;

• Verify delivery information;

• Reduce fraudulent orders;

• Coordinate delivery; and

• Resolve delivery problems.

4. Cookies

Our website may use cookies and similar technologies to operate essential website functions and understand website activity.

Cookies may include:

Essential Cookies
Required for features such as shopping cart, checkout, security and website functionality.

Analytics Cookies
May help us understand website traffic, device information, user sessions and visitor interactions.

Advertising Cookies
Where advertising technologies are enabled, cookies or similar identifiers may be used to measure advertising performance or provide relevant advertising.

Where required, users should be provided with appropriate cookie or consent controls.

5. Google Analytics

Where enabled, Basant Shopping may use Google Analytics to understand how visitors interact with our website.

Google Analytics may process information such as:

• Website interactions;

• Session information;

• Browser/device information; and

• Approximate geographic information.

Google Analytics may use first-party identifiers such as cookies to distinguish users and sessions.

6. Meta Advertising Technologies

Where enabled, Basant Shopping may use Meta technologies such as the Meta Pixel for purposes including:

• Measuring advertising performance;

• Understanding website conversions;

• Creating advertising audiences; and

• Improving marketing campaigns.

These technologies may use cookies or similar identifiers subject to applicable consent and privacy requirements.

7. Marketing Communications

Where required by applicable law, promotional email, SMS or similar direct marketing communications will be sent only with an appropriate legal basis or customer permission.

Customers may unsubscribe from marketing communications using the available unsubscribe mechanism or by contacting us.

Transactional communications related to an existing order may still be sent where necessary.

8. Data Sharing

We may share only information reasonably necessary with service providers involved in running our business, such as:

• Courier and delivery providers;

• Payment processors;

• Website hosting providers;

• Customer-support services;

• Analytics providers;

• Advertising platforms;

• Fraud-prevention services; and

• Professional or legal advisers where necessary.

We do not authorize third parties to use information for unrelated purposes merely because they provide services to us.

9. Data Security

Basant Shopping uses reasonable administrative and technical safeguards designed to protect customer information.

Our website and relevant service providers should use encrypted HTTPS/SSL connections where implemented to protect information while it is transmitted.

No internet-based system can, however, be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Completing orders;

• Customer support;

• Accounting;

• Fraud prevention;

• Legal obligations; and

• Resolving disputes.

Information that is no longer reasonably required may be deleted, anonymized or securely retained where legally necessary.

11. Customer Privacy Rights

Depending on the customer's location and applicable law, customers may have rights relating to their personal information, including rights to:

• Request access;

• Request correction;

• Request deletion in eligible circumstances;

• Object to or restrict certain processing;

• Withdraw consent where processing is based on consent; and

• Ask questions regarding how information is handled.

Requests may be submitted using the contact information below.

Identity verification may be required before fulfilling certain privacy requests.

12. International Data Processing

Because Basant Shopping may serve customers in multiple countries and use international technology/service providers, personal information may be processed or stored outside the customer's country.

Where legally required, appropriate safeguards should be used for international data transfers.

13. Children's Privacy

Basant Shopping's online shopping services are intended for a general audience and are not designed for collecting personal information directly from children under 13.

We do not knowingly seek to collect personal information online directly from a child under 13 without any consent or other process required by applicable law.

If a parent or guardian believes that a child has provided personal information improperly, they may contact us so the matter can be reviewed.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

Basant Shopping is not responsible for the privacy practices of independent third-party websites. Customers should review the relevant third party's privacy notice before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

• Our services;

• Technology;

• Advertising tools;

• Business operations; or

• Applicable legal requirements.

The latest version will be displayed on our website with the updated revision date.

16. Contact Us

For privacy-related questions or requests:

Basant Shopping
Email: basantshopping@yahoo.com
Phone: +1 703-929-6399

Business Locations:
Business Bay, Dubai – UAE
Washington DC, USA